Shipping & Returns

Here at Preppers Shop UK we are determined to do everything we can to make your shopping experience as easy as possible.

We aim to be different to most shops.  We aim to dispatch your items the same day, No more waiting around weeks for your order.

Shipping Rates UK

UPS Express Shipping - £4.95

UK Non-Mainland Delivery - £15.00 (Please see details below)

Europe Airmail (5-7 Working Days) - £20.00

Worldwide (10-15 Days) - £30.00

Dispatch Time

We aim to dispatch all orders placed before midday on the same day, however during very busy periods this may not always be possible, however under these circumstances your order will be dispatched the next working day.

Returns

If you are not completely satisfied with your items, you can return them to Preppers Shop UK within 15 days of delivery. Items need to be in an unused condition, complete with the original packaging.

Faults

If you receive a product which is faulty/damaged then you need to contact us within 48 hours of receiving the product.  We can then arrange a replacement or return.

Non-Mainland UK Delivery

If your address not in mainland UK (Ireland, Highlands etc) then you will charged £15.00 for postage.  This is due to a surcharge that is levied by our couriers where certain addresses are subject to additional fees.
If you believe that your parcel is only small (Below 2kg) then please contact us as we may be able to send with Royal Mail for a cheaper rate.  We are then happy to refund the shipping price.

If you have any questions about delivery of your items, please contact us