Dispatch, Shipping & Returns

Dispatch Times

*We’re currently experiencing an exceptionally high volume of orders following recent UK government announcements. 

As a result, our usual processing time of 1–2 working days is currently taking longer. 

Our team is working hard to pick, pack and dispatch orders as quickly as possible, and we appreciate your patience while we work through this increased demand.

Standard Delivery - Approx 4-5 Working days - £4.99

Age Verified Delivery (Required for all purchase containing a bladed product) - Approx 4-5 Working days - £6.99

European Warehouse (10 - 14 Working Days) - £6.99

Europe - Airmail (5-7 Working Days) - £20.00

Rest of World - UPS Express (10-15 Working days) - £30

ALL shipping methods will have a minimum of 1 -2 days processing time*

Returns, Faults & Damaged Items

If you are not completely satisfied with your items, you can return them to Preppers Shop UK within 120 days of delivery. Items must be unused and in their original condition, including any packaging.

If you wish to return an item that has been used, we offer a 30-day return policy from the date of delivery, provided the item is still in good condition.

Any faults or damages must be reported within 48 hours of delivery.

Please return to:

Preppers Shop UK

Units 11 & 12

Dunveth Business Park

Wadebridge

Cornwall

PL27 7FE

Please include a note with your order number and the reason for the return. Once a return has been authorised you will be notified by email. Please then allow up to 14 days for a refund to land back to your payment method.

Preppers Shop Blog

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